Quotes oleh Jeff Bezos (Amozon.com)

- A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

- If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.


- We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.